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Terms and Conditions:

Captain Cook Cruises:

All cancellations are subject to an AUD$50.00 administration fee per person. Cancellation requests must be made in writing, and we strongly suggest the use of registered mail or fax. Cancellations received inside 60 days of sailing will be subject to cancellation charges at the following rates: 30-59 days; AUD$200.00 pp deposit. within 15-29 days; 50% of fare. 14 days or less; 100% of fare. no-shows at sailing; 100% of fare. Cancellation fees, less the administration fee may be applied to another cruise if completed within 12 months of original booking.

Whales in Paradise:

All tours/cruises are weather and number dependant. (Reschedule or refund). No refund available for cancellations or changes within 72hrs of tour departure. The operator reserves the right to refuse entry, substitute the vessel and change the day’s itinerary and pricing without notice.

AAT Kings:

Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges. Cancellation fees will be levied relative to the amount of notice given. Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund). The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.

Australian Day Tours:

DAY TOURS · Tours cancelled within 48 hours will incur a 50% fee. · If cancelled within 24hrs of travel or passengers Fail to Load 100% cancellation fee applies. . Concession Fares - Valid for Australian and New Zealand Pension and Senior Card Holders. ACCOMMODATED/OVERNIGHT TOURS · A $150 cancellation fee applies for accommodated tours cancelled 3 days or more prior to departure. · Accommodated Tours cancelled within 3 days of departure will incur a 50% cancellation fee. · 100% cancellation fee applies if cancelled within 24hrs of departure or if passengers fail to load.

Australian Sunset Safaris:

* Time, Tides, and Weather Permitting Sunset Safaris makes every effort to include ALL activities and destinations listed. However due to the extreme nature of Fraser Island and Rainbow Beach, and weather unpredictability in general, some activities are subject to Tide, Time, and Weather factors, and the tour operator cannot be held liable due to these factors. CANCELLATION POLICY DUE TO STRONG WINDS (Great Barrier Reef) Occasionally strong winds will cause the cancellation of the boat that takes us to the Great Barrier Reef. The tour operator will always endeavour to cancel or postpone the excursion to the Town of 1770 before time of departure if winds are too strong. However, due to the unpredictability of winds, we may arrive at the Town of 1770, and be told by the boat company that the trip has been cancelled. In the uncommon event that this occurs, the tour operator will refund the total sum of the purchase price of the Boat ticket and reef tax ($170) at the town of 1770. A range of other activities such as snorkelling and diving in sheltered waters, sea kayaking, surfing, amphibious vehicle rides, and much more may be arranged by the tour operator staff at 1770, and these optional activities are then payable by the customer. CUSTOMER CANCELLATIONS Cancellations with less than 24 Hours notice incurs a 100% cancellation fee. Cancellations with less than 72 hours, but not less than 24 hours, incurs a 50% cancellation fee. Cancellations with less than 7 days notice, but not less than 72 hours notice incurs a $25% cancellation fee. Cancellations not less than 7 Days notice will incur a 5% cancellation fee (administrative processing). All customer cancellation incur a further Tours To Go cancellation fee.

Flames of the Forest:

For bookings up to 5 passengers - Cancellation fee of 100% applies within 24 hours of the event. For bookings of 6 or more passengers - Cancellation fee of 100% applies within 7 days of the event.

Vagabond Cruises:

Minimum 14 days notice is required for a full refund to apply, there's no refunds for cancellations after this period, change of mind or no shows on the day of the cruise. Pre- Booking is essential. •Child rate = 5-14 yrs •Concession rate = Australian seniors/pensioners & full time students •Family rate = 2 adults + 2 children •Full payment is due on booking •There is no refund for no shows •Tickets & monies are non-refundable & non-transferable unless the cruise is cancelled •A 3% credit card fee will apply if you have paid by AMEX/DINERS credit card •Your ticket is valid for the day of the booking only •Please arrive at departure point 15 minutes prior to departure time •Surcharge will apply on Public Holidays •Special Cruises, Prices and Terms & Conditions apply for 25th, 26th & 31st December & 26 January

Mike Ball Dive Expeditions:

If a passenger cancels their booking with notice of less than 90 days, they forfeit 30% of trip fee. If notice is less than 30 days, they forfeit 100% of trip fee. If the tour operator is forced to cancel the trip due to adverse weather conditions, passengers will receive a credit for future travel with the same tour operator, or a refund equal to 85% of the trip cost.

SEIT Outback Australia:

FIT Tours 50% - within 72 hours 100% - Less than 48 hours Extended Touring 50% - within 5 days 100% - within 72 hours

Hartleys Crocodile Adventures:

Cancellation Policy Packages with transfers, meals or personalised wildlife experiences: Outside of 24 hours - no charge. 12 - 24 hours before arrival - 50% charge. Less than 12 hours before arrival - 100% cancellation fee applies.

Sydney Pearl Cruises:

No refunds provided for cancellations.

See Moreton:

Tours are subject to sea conditions and minimum passenger numbers and may change without notice. (Reschedule or full refund) Cancellation made within 24 hours of a booked tour and NO Show will not be refunded.

Tours To Go:

Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.

I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.

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