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Terms and Conditions:

Rainforestation Nature Park:

For same day cancellations and no shows, our cancellation fee is as follows. Attractions – 50%. Meals – 100%

Wildlife Tours Australia:

Although every effort is made, Wildlife Tours Australia shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Wildlife Tours Australia retains the right to alter routes, itineraries, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Cancellation within 7 days of departure will result in a 50% loss of the ticket price; Cancellation within 48 hours or failure to show will result in full fare forfeiture. $25 per person transfer fee applies to any transfer of service within 7 days of departure.

Australian Sunset Safaris:

* Time, Tides, and Weather Permitting Sunset Safaris makes every effort to include ALL activities and destinations listed. However due to the extreme nature of Fraser Island and Rainbow Beach, and weather unpredictability in general, some activities are subject to Tide, Time, and Weather factors, and the tour operator cannot be held liable due to these factors. CANCELLATION POLICY DUE TO STRONG WINDS (Great Barrier Reef) Occasionally strong winds will cause the cancellation of the boat that takes us to the Great Barrier Reef. The tour operator will always endeavour to cancel or postpone the excursion to the Town of 1770 before time of departure if winds are too strong. However, due to the unpredictability of winds, we may arrive at the Town of 1770, and be told by the boat company that the trip has been cancelled. In the uncommon event that this occurs, the tour operator will refund the total sum of the purchase price of the Boat ticket and reef tax ($170) at the town of 1770. A range of other activities such as snorkelling and diving in sheltered waters, sea kayaking, surfing, amphibious vehicle rides, and much more may be arranged by the tour operator staff at 1770, and these optional activities are then payable by the customer. CUSTOMER CANCELLATIONS Cancellations with less than 24 Hours notice incurs a 100% cancellation fee. Cancellations with less than 72 hours, but not less than 24 hours, incurs a 50% cancellation fee. Cancellations with less than 7 days notice, but not less than 72 hours notice incurs a $25% cancellation fee. Cancellations not less than 7 Days notice will incur a 5% cancellation fee (administrative processing). All customer cancellation incur a further Tours To Go cancellation fee.

for Wine or Reason:

If a cancellation of a Wine Tour occurs outside of 30 days form the Tour departure date a full refund will be given, Cancellation inside of 15-30 days will incur a 50% cancellation fee, Within 14 days of departure 100% cancellation fees will apply.

Exemplar Coaches & Limousines:

No penalty outside 24 hours. 100% within 24 hours.

Bunyip Adventure Tour:

Passenger cancellation/date change of any tour, in less than 48 hours but more than 24 hours prior to a departure time will result in a 50% refund of money paid. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare. Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.

Groovy Grape Getaways:

Cancellation policy: GGT charges 25% 30 - 8 days, 50% 7 days to 24 hours and 100% within 24 hours prior departure. Amendements: Inside 3 days passengers wanting to change tour dates will be charges a booking amendment fee of $44.00

Gray Line Sightseeing Day Tours - Melbourne & Adelaide:

Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to cancellations within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on. Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.

Brisbane Cruises:

72 hrs notice is required for general scheduled cruises. Cancellations within this time will not be refunded. Four and six weeks is required for special events.

Mike Ball Dive Expeditions:

If a passenger cancels their booking with notice of less than 90 days, they forfeit 30% of trip fee. If notice is less than 30 days, they forfeit 100% of trip fee. If the tour operator is forced to cancel the trip due to adverse weather conditions, passengers will receive a credit for future travel with the same tour operator, or a refund equal to 85% of the trip cost.

Anderson's ALL INCLUSIVE SMALL GROUP BLUE MOUNTAINS DAY TOUR. N0 More TO PAY!:

*Cancellation fees will be levied relative to the amount of notice given: Under 7 days and over 24 hours notice - 20% of the value of the Tour, within 24 hours or where no notice is given - 100%. *PLEASE URGENTLY CONTACT ANDERSONS TOURS to select a meeting point, at least 48 hours prior to travel *During peak season, if you select the Large Group option, the group number will be 53 people *PLEASE NOTE The Christmas period of 23rd Dec 2019 - 6th Jan 2020 is our busiest period. Peak season pricing applies & we also limit our pickups to three locations only *Dietary requirements can be catered for, please advise at time of booking if required *Not wheelchair accessible *We recommend eating breakfast before boarding, as we don't accept hot food/drinks onboard for safety reasons *Please check weather forecast for Sydney and Katoomba to dress to the conditions, and dress very warmly during the Winter months, as the mountains can drop to close to 0 degrees Celsius

Rottnest Express:

Zero to 24 hours (including no shows) before travel = 100% cancellation fee 24 hours to 1 week before travel = 25% cancellation fee More than 1 week before travel = 0% cancellation fee applied by the tour operator.

ABSOLUTELY TASMANIA DAY TOURS:

We strongly advise you to take out travel insurance which includes cover for cancellation costs. If you cancel your booking before departure, we may at our absolute discretion charge the following fees; 30 days or more 10% of fare 8 to 30 days 25% of fare 48hrs to 7 days 50% of fare Less than 48hrs 100% of fare

Jump Tours:

Jump Tours charges fees for cancellation by the customer depending on the time left before departure: 30 Days - 14 Days before departure: 25% of tour price 13 Days - 48 hours before departure: 50% of tour price Less than 48hrs before departure: 100% of tour price

Adventure Island Day Tours:

Cancellation within 24 hours - no refund

Autopia Tours:

Terms and Conditions: Although every effort is made, Autopia Tours shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Autopia Tours retains the right to alter routes, itineraries, bus type, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Accredited Bus Number: AC003612 Cancellation Policy: Cancellation within 2 to 7 days of departure prior to departure will result in a 50% loss of the ticket price; failure to board or cancellation within 48 hours of departure will result in full fare forfeiture. Autopia Tours will not be held responsible for passengers failing to familiarise themselves with the booking terms and conditions.

Bruny Island Safaris:

Cancellation Policy Within 24hours of departure 100% of tour price. Disclaimer – Bruny Island Safaris (BIS) reserves the right to amend itineraries or cancel tours due to unforeseen weather events and seasonal availability of some gourmet products.

ethical adventures NT:

1. Booking Conditions 2. Cancellation of Trip 3. Complaints & Endorsements 4. Pricing & Payment 5. Age & Disability Limitations 6. Travel Insurance 7. Change of Itinerary 8. Local Law & Authority on tour 9. Acceptance of risk 10. Limitation of Liability 11. Optional Activities 12. Errors & Omissions 13. Feedback 14. Severability 15. Photos and Marketing 16. Privacy Policy 17. Applicable Law 18. Registered Address 1. Booking Conditions All bookings are made with Ethical Adventures NT (ABN: 490 894 581 14. By booking a trip with us you are deemed to have agreed to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice. Dates, itineraries and prices are valid from 01 May 2014 until 30 June 2017. If booking through a third party you may be required to pay a deposit for your booking. Recovery of this amount in the event of non-participation for whatever reason will be subject to the booking agents policies and may be non-recoverable. Bookings made direct to us do not require a deposit. Acceptance of your booking will be confirmed by email and text. Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the trip price is due no later than immediately prior to departure on the day of trip. If this balance is not paid on or before this time we reserve the right to treat your booking as cancelled and you will be unable to participate in the tour for that day. In order for us to confirm your travel arrangements you must provide all requested details and the deposit (if required) at the time of booking. Necessary details include full name, age, nationality, any relevant pre-existing medical conditions (which may affect your ability to complete your travel arrangements or participate in our adventures), contact details, pickup location, food allergies and considerations. If you wish to transfer from one trip to another or transfer your booking to a third party we require that you notify us at least 48 hours in advance of departure time to discuss and make arrangements where possible. If late for pickup we will attempt to contact you by the phone number. In the advent that you are unreachable and more than 10 minutes late it will be assumed that you are not attending and your seat will be cancelled. Any monies taken will be forfeit in this situation. Booking direct. o In the case of private charter payment will be required prior to departure date. This will be advised in your tour documentation. o For standard tours no reservation fee will be payable in this instance and payment can be made on the day. 2. Cancellation of Trip Cancellation by the traveler a. Refunds from cancelled trips will be paid out according to the table below. Ethical Adventures NT reserves the right to take into account mitigating circumstances of your situation and may increase the refund amount where it deems appropriate. Time to Departure Refund More than 48 hr: 100% 24-48 hr: 50% Less than 24 hr: 0% b. In all instances the refund provided by Ethical Adventures will be that portion of payment which we received. Any monies paid to third parties such as booking agents is not covered by our refund policy. It is your responsibility to pursue that refund from them directly subject to their Terms & Conditions. 2. If We (Ethical Adventures NT) Cancels a. Ethical Adventures NT may cancel a trip due to logistical or operational issues, insufficient sign-ups or any other cause that makes the trip unfeasible for us to operate. You will be advised as soon as practicably possible by Ethical Adventures NT staff. If we cannot facilitate your trip then we will endeavour to place you with another operator of our choosing. If we do not find an alternative for you that is acceptable to you and us you will receive a full refund performed via internet transfer of funds or cash payout. This amount will include any reservations monies paid to third parties such as Booking Agents for your tour with Ethical Adventures NT. This will constitute full settlement. b. We may also cancel departures if forced to do so by circumstances such as fire, cyclones, industrial action etc. or what is commonly referred to as force majeure. 3. Force Majeure (FM) a. In the case of FM and Ethical Adventures NT is forced to cancel a trip we will follow the ‘normal’ If We Cancel Policy above (2b). If you are unable to attend a tour due to FM and are forced to cancel then you will likewise be treated according to the same policy (2b). 3. Complaints & Endorsements Ethical Adventures NT relies on your feedback to ensure that all aspects of our adventures are to the highest standard and to help us achieve our goals, leaving you more than satisfied. For this reason we encourage you to contact us via our email address and/or leave comments on our social media sites. Included in this are FACEBOOK, TRIP ADVISOR and LINKEDIN. Our choice to use online forms rather than paper forms reflects our commitment to maintaining a minimalistic paper use business. 4. Pricing & Payment Our prices are based on Australian Dollars at the time of booking confirmation. All payments are to be made in Australian Dollars. Prices are set to achieve what we think is a breakeven point between the costs of running the tours and expected income. They are not designed to make a substantial profit. They do include GST. We do not accept credit cards directly but do provide that option on our website booking window. Preferred payment is by Bank Transfer or Cash on the day. Bank details will be provided on request at time of confirmation of booking or payment can be made on the day immediately prior to departure in cash. 5. Age & Disability Limitations All travellers under the age of 18 must be accompanied by an adult who is responsible for the child's behaviour whilst on tour. Children under 8 years of age are not suitable for our open set tours and as such will not be accepted for any set tour.When booking a charter tour it is possible in some circumstances to accommodate children under the age of 8 years old. This can be discussed at time of booking. There is no upper limit for our adventures however due to the nature of the terrain and weather conditions we reserve the right to refuse on the day any passenger who we deem unable to fully and safely participate in that tours activities. In this case the passenger will be subject to Refund Policy (2b). As a rule of thumb you should be able to skip for 5 metres continuously without undue stress. There are no age restrictions associated with Chartered Tours however fitness and flexibility levels outlined in 5(b) above still apply. 6. Travel Insurance Travel insurance is highly recommended. Your travel insurance should cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of AUS$200,000 for each of the heads of cover. 7. Change of Itinerary Due to the nature of the environment and location of our adventures we may be required to alter the itinerary as previously represented with little or no prior notice being given to you. We will however attempt to inform you prior to departure as soon as is reasonably possible and offer to reschedule you on another trip or refund your payment if the changes are not to your liking. We also reserve the right to alter the itinerary on any tour if in our view a better experience would be achieved by doing so. We reserve the right to change an itinerary after departure due to local circumstances or events outside of our control. 8. Local Law & Authority on tour Our adventures generally occur in remote, ecological important and culturally sensitive environments. For these reason and more all participants must act in accordance with local law and within the acceptable bounds of local customs whilst maintaining safety of all participants. Your guide will have final say on all matters likely to affect the safety or well-being of any person participating in the trip or the integrity of the locality. If you fail to comply with a decision made by your guide, or interfere with the well-being of the group, the group leader may order you to leave the trip immediately, with no right of refund. 9. Acceptance of risk You acknowledge that the nature of the trip is adventurous and participation involves a degree of personal risk. You will be visiting places where the fauna, flora and geographical attributes present dangers and physical challenges greater than those present in our daily lives. However it is also your own responsibility to acquaint yourself with all possible relevant travel information and safety related information which will help you on your adventure with us. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you assume the personal risks attendant upon such travel. 10. Limitation of Liability We may contract with a network of companies, government agencies and individuals to assist in the running of our trips as agent for these third parties. We are not responsible for the acts and omissions of these third parties. To the fullest extent permitted by law: any liability for any loss, death, injury or damage which you may suffer (directly or indirectly) in connection with or arising out of your participation in a trip, or any breach of the Booking Conditions, is excluded; you release us and our officers, employees, agents and representatives from any liability and expressly waive any claims you may have against us arising out of or in connection with your participation in a trip; and any condition or warranty which would otherwise be implied by law into these Booking Conditions (Implied Warranty), is excluded. To the extent an Implied Warranty cannot be excluded, our liability in respect of the Implied Warranty is limited to (in our absolute diiscretion) the provision of a similar trip to an equivalent value; or a refund of the total amount received by us from you in connection with your booking. Any claim by you is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages 11. Optional Activities Any activities not normally forming part of our adventures are not included in this contract. Although these may have been undertaken during our tour timeframe and via assistance from your guide you accept that any assistance given by your guide in arranging optional activities does not render us liable for them. 12. Errors & Omissions We here at Ethical Adventures NT have made every effort to ensure that the content of this site is correct. However we cannot guarantee that we have not made mistakes so please bear that in mind as you scroll through the pages. We apologise for this and welcome your input to correct our oversight. By using this site, you acknowledge and accept that there may be errors in content and all information is provided for your interest only such that to the fullest extent permitted by law, Ethical Adventures and its employees will not be held responsible or liable for any loss, damage or other problems arising from use of, or inability to use, this site. Likewise links to third party sites are provided for your (the user) convenience. Although Ethical Adventures NT may have found these sites useful, reliable and trust worthy for our own purposes we cannot and do not endorse them, their policies, procedures, content or services. We take no responsibility for those sites linked to Ethical Adventure NT pages or your transactions with them. The use of this website and these terms are subject to the laws of Australia and the jurisdiction of the Australian courts. 13. Feedback Ethical Adventures relies on your feedback to ensure that all aspects of our adventures are to the highest standard, achieve our goals leave you more than satisfied. For this reason feedback forms are provided and encouraged to be completed by you so that we can address any issues, improve our products and take heart from your satisfied words. Where a complaint has been lodged then Ethical Adventures NT will investigate the cause and seek to remedy the situation. In such cases you (the plaintiff) will be contacted to be informed of changes or the outcome of the complaint. 14. Severability In the event that any Term or Condition contained in these Booking Conditions is unenforceable or void by operation of law or as being against public policy or for any other reason then such Term or Condition shall be deemed to be severed from this contract or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding. 15. Photos and Marketing By participating in our Adventures you consent to Ethical Adventures NT using images of you taken during the trip for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes If at the time of booking the trip you wish to void the consent given in 15(a) you will be required to state this in an email clearly stating ‘I do not give permission to use my image for any marketing material associated with Ethical Adventures NT’ at the time of booking. No exceptions. 16. Privacy Policy Any personal information given to Ethical Adventures NT will remain private. Any personal information gathered will never be sold to any third party for any reason. Ethical Adventures NT only collects personal information from visitors in order to process requests initiated by that person or there representative in order to perform a booking, payment or feedback. We may provide your details to our agents in order to facilitate your requested services from us. Once your transaction with Ethical Adventures NT is completed you can request your personal details be deleted from our records. You may be contacted by Ethical Adventures in the future in regards to its activities. If you do not wish this to occur clearly state ‘ I do not wish to be contacted by Ethical Adventures NT in the future’ and we will delete your details from our records and only respond to your communications. 17. Applicable Law The laws of the Northern Territory, Australia govern these Booking conditions and any disputes in connection with a trip or these Booking Conditions must be initiated in the courts of the Northern Territory, Australia. 18. Registered Address Ethical Adventures NT, 6 Harcus Court, Malak, 0812 NT, AUSTRALIA 19. ABN 45749315390

Gray Line Sightseeing Day Tours - Tasmania:

Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to a booking cancelled within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on. Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.

Sydney Pearl Cruises:

No refunds provided for cancellations.

Kuranda Koala Gardens:

Cancellation Policy Admission only: No charge - however advice given prior to or on the day of travel is required for cancellations. Package/Combination products: Outside of 24 hours - no charge. 12 - 24 hours before arrival - 50% charge. Less than 12 hours before arrival - 100% cancellation fee applies.

Hills Luxury Day Tours:

A full refund is available for cancellation up to 6 days before your tour. Cancellation less than 6 days prior to departure will not be refunded.

Marcopolo Holiday:

Passenger cancellation of any tour, in less than 48 hours but more than 24 hours prior to a departure time will result in a 50% refund of money paid. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare. Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.

Wetland Cruises:

Wetland Cruises reserve the right to cancel a tour if the group numbers are not sufficient, in such cases full refunds will be given. Any costs incurred by a client as a result of a delay or cancellation, including failure to make connections with any other service, are the responsibility of the passenger. We strongly recommend that all passengers have their own travel insurance to cover losses. Cancellation fees are 10% charge outside 14 days, 25% charge from 14 –8 days, 50% charge from 7—4 days and 100% charge within 72 hours of departure.

Explore Australia:

Explore Australia will not be held responsible for guests failing to familiarise themselves with the booking terms and conditions. Cancellations within 48 hours or failure to board on the day of tour, will result in 100% full fare forfeiture. No changes can be made within 48 hours of departure; however, you can transfer your booking to another person, and we must be advised of the name change.

Kanga Road Tours:

Free cancellation for up to 24 hours in advance.

Tours To Go:

Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.

I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.

Payment Method:

By credit card online
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Booking and service fee: $7.00

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$0.00

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I understand that my credit card will be charged $0.00 Australian dollars which will appear on the credit card statement in the name of ToursToGo.

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