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Terms and Conditions:

Reef Magic Cruises - "MARINE WORLD":

All trips are subject to weather/tidal conditions. All prices and schedules quoted are subject to change without notice. Trips may be cancelled at the discretion of Reef Magic Cruises Pty Ltd. Cancellation fees may apply.

Go West Tours:

Guest cancellation of any tour, in less than 48 hours prior to tour departure time will result in a 50% refund of tour farepaid. Cancellation within 24 hours of tour departure or failure to take up a tour will result in a total forfeiture of the tour fare.

Cruise Whitsundays:

Bookings cancelled within 24 hours of departure incur a 100% cancellation fee. No shows are charged 100% of the tour cost. Cancellation 24 - 48 hrs prior to departure incurs a 50% cancellation fee. Transfer to another Cruise Whitsundays cruise - no fee.

Swan Valley Tours:

Swan Valley Tours reserve the right to cancel tours due to insufficient passenger numbers. Swan Valley Tours shall not be liable for any injuries, illness, damage, loss or delay that may be caused to the passenger and/or their belongings whilst on tour. Full payment or credit card details are required to confirm a booking. Cancellation fee is 100% within 24 hours.

Captain Cook Cruises:

All cancellations are subject to an AUD$50.00 administration fee per person. Cancellation requests must be made in writing, and we strongly suggest the use of registered mail or fax. Cancellations received inside 60 days of sailing will be subject to cancellation charges at the following rates: 30-59 days; AUD$200.00 pp deposit. within 15-29 days; 50% of fare. 14 days or less; 100% of fare. no-shows at sailing; 100% of fare. Cancellation fees, less the administration fee may be applied to another cruise if completed within 12 months of original booking.

Spirit of Freedom:

An AUD$100 cancellation fee applies from time of booking to 61 days prior to departure. 20% cancellation fee applies with less than 60 Days Notice 100% cancellation fee applies with 21 days or Less Notice All passengers are strongly advised to travel with Travel Insurance that covers for Trip Cancellation and Scuba Diving Evacuation & Medical cover.

AAT Kings:

Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges. Cancellation fees will be levied relative to the amount of notice given. Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund). The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.

Vagabond Cruises:

Minimum 14 days notice is required for a full refund to apply, there's no refunds for cancellations after this period, change of mind or no shows on the day of the cruise. Pre- Booking is essential. •Child rate = 5-14 yrs •Concession rate = Australian seniors/pensioners & full time students •Family rate = 2 adults + 2 children •Full payment is due on booking •There is no refund for no shows •Tickets & monies are non-refundable & non-transferable unless the cruise is cancelled •A 3% credit card fee will apply if you have paid by AMEX/DINERS credit card •Your ticket is valid for the day of the booking only •Please arrive at departure point 15 minutes prior to departure time •Surcharge will apply on Public Holidays •Special Cruises, Prices and Terms & Conditions apply for 25th, 26th & 31st December & 26 January

Bunyip Adventure Tour:

Passenger cancellation/date change of any tour, in less than 48 hours but more than 24 hours prior to a departure time will result in a 50% refund of money paid. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare. Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.

Rottnest Fast Ferries & Tours:

All tours are weather permitting. All appropriate concession cards must be presented at the office prior to collecting your tickets. We have a no refund policy; however we can offer a credit note valid for one year for any cancellations that are made at least one hour prior to tour/ferry departure. Any no shows or cancellations made within one hour of departure will result in all pre-payments being forfeited. A no refund policy applies once payment has been made. Credit notes are valid for 1 year and will be issued instead of a refund.

Captain Cook Cruises (WA):

Cancellation or Changing Passenger Numbers. Cancellations received with more than 72hrs notice prior to tour departure may receive a refund. Cancellations within 72hrs of departure no refund will be issued. IN ALL CASES NO REFUNDS WILL BE GIVEN FOR 'NO SHOWS' All postponed cruises are treated as cancellations.

Brisbane Whale Watching:

Terms and Conditions: All cruises are subject to tide, weather conditions and minimum number of passengers and may be changed without notice due to conditions of the day. We reserve the right substitute vessels and or skippers and crew and shall not be liable for death/injury to any persons or loss or damage to property due to person’s negligence. Should a cruise be cancelled due to tide and or weather conditions, a seat on the next available cruise will be offered or a full refund will be given. However should a guest cancel, the following cancellation fees apply: 24hours in advance - no fee; Less than 24 hours or failure to board - no refund given.

World Heritage Cruises:

Cancellations within 24 hrs of the cruise - non refundable

Drop Bear Adventures:

Thank you for booking your Fraser Island holiday with Drop Bear Adventures. Please call us on 1800 061 156 or text 0487 333 606 to confirm your booking 24hours prior to your tour departure date. Pickup time in Noosa is 7am and if you are departing from Hervey Bay you need to meet at Hervey Bay Flashpackers at 8am unless you are staying at Colonial Village or Woolshed. Passengers are only permitted to bring a small weekend bag and all large backpacks must remain in storage either at our office in Noosa or with your accommodation provider unless authorised. All main meals are provided and we ask that you bring your own snacks and alcohol (cool boxes are provided). Please see our website www.dropbearadventures.com.au for further details on what to bring and tour itinerary’s. Please note that tour components not utilised are non-refundable and price is subject to change without notice. Bookings cancelled with less than 72 hours notice prior to tour departure date will incur a 50% cancellation fee. Bookings cancelled with less than 24 hours notice prior to tour departure date or failure to board the tour will incur 100% cancellation fee.

Skydive Byron Bay:

Cancellations: A 100% cancellation fee will apply to confirmed bookings cancelled by you within 48 hours of actual jump date! Rescheduling of your booking within 48 hours incurs a $110 fee!

Tours To Go:

Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.

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